The 60-year-old company’s mission is simple: Helping people live better through the use of visually stunning moving glass walls and window systems that blend the indoors with the outside. As a design firm, Western Window Systems is about challenging norms by giving people access to products that remove boundaries and expand their space.
Western Window Systems products can be found in a wide-ranging, impressive portfolio of residential, prefab, remodel and commercial projects, and it is a preferred choice for many of the industry’s top architects, designers, builders and remodelers. “Western Window Systems’ science in glass and aluminum frame technology far exceeds our expectations in this field,” says architect Christopher Sorensen. Not surprising given that one of the company’s three core values, in addition to excellence and partnership, is innovation. Those values, as well as Western Window Systems’ reputation for excellent customer service, ensure that those who work with the company come back to them again and again. There’s also the not-insignificant fact that the company is a Best of Houzz design winner for 2019, an award it has also earned in the previous five years.
Western Window System’s recently moved into a new Phoenix-based manufacturing and office space, and has demonstrated that it cares as much about its employees as it does its customers and products.
“Most of the market is very aware that we make incredible windows and doors,” says Scott Gates, the company’s president and CEO. “Not everyone is aware that our staff and company culture are actually more incredible than our products. We wanted to change that. Our new building is a metaphor and visual representation of what makes Western Window Systems special. When your customers begin to fall more in love with your culture than your products, you are onto something special. This building is the next step in a journey that is so much bigger than just windows and doors.”
And, though Gates knows that few people grow up dreaming of working in the windows and doors industry, he also knows that his company’s culture inspires long careers for many of its employees. As proof, Western Window Systems was named one of Inc. magazine’s best workplaces for 2018.
Western Window Systems is also passionate about giving back to its community. Their employee volunteer program, Western Volunteers, has packed more than 20,000 meals for malnourished kids, helped to feed over 600 needy families. It also takes part in annual toy and other donation drives, and recently donated its company foosball table to the local Boys & Girls Club.